The pandemic accelerated the adoption of SaaS in contact centers by five years, said Alpine’s Haley Beck.
Related Posts
Intel Mulls Major Mobileye Stake Sale Amid Market Turmoil
Strategic Portfolio Realignment: Intel's potential sale of a significant stake in Mobileye, an autonomous vehicle tech firm, aims to optimize its portfolio and improve financial health....
Shari Redstone Poised to Gain $500M+ from Paramount Sale
Paramount Sale Windfall: Shari Redstone, chair of Paramount Global, stands to receive over $500 million from the $1.75 billion sale of National Amusements Inc. to a consortium led by David Ellison...
Larry Ellison to Lead Paramount’s Tech-Driven Media Revolution
Consolidation Catalyst: Larry Ellison's acquisition of Paramount Global through Skydance Media marks a pivotal shift in the media landscape, fueling industry consolidation. Technological...
Salesforce Boosts Cloud Security with $1.9B Own Acquisition
Strategic Acquisition: Salesforce's $1.9B cash acquisition of SaaS data protection startup Own bolsters its cloud security offerings and GenAI positioning. Data Protection Imperative: As...